Search Results for: patient engagement

The importance of staff wellbeing & engagement on patient outcomes and safety by Clinical Lead Nursing, Martine Price

If you could do one thing to enhance the quality of patient or staff experience at work – what would it be? Our staff are central to improving the quality and delivery of safe care. How they experience the culture of the organisation and how they feel about being in

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Engaging patients for patient safety – It’s not what you do, it’s how you do it.

By Martine Price, Nurse Lead, Improvement Cymru “This patient is non-compliant.” Some time ago, I was part of a pressure ulcer improvement collaborative across many of the wards in the hospital I was working in and this term ‘non-compliant’ kept coming up.  Jane was a lady who had been in

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Launching our new strategy: why safety is our priority by Prof John Boulton, Director Improvement Cymru /National Director of NHS Quality Improvement and Patient Safety

All of us at Improvement Cymru are excited to launch our new strategy ‘Achieving Quality and Safety Improvement’. It outlines how we will work together with the health and care system in Wales to ensure everyone has access to safe, effective and efficient care – in the right place and

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Momentum – why it matters in improvement and how we can build it.

By Dominique Bird, Deputy Director and Head of Quality Improvement, Improvement Cymru In the journey of healthcare improvement there is one essential ingredient that often determines our success – momentum.  It’s the driving force that propels us forward, enabling us to overcome obstacles and reach our goals. It’s the energy

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An update on the Wales Dementia Friendly Hospital Charter, by Sarah Tilsed, Campaigns and Partnerships Manager, National Dementia Action Alliance

Update April 2022: The Dementia Friendly Hospital Charter has now been published We’ve been working in partnership with Improvement Cymru and wider stakeholders to develop the Wales Dementia-Friendly Hospital Charter which will be published later this year.  I’m pleased to provide an update on its progress. The aim of the

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One Year On: An Update from Learning Disability Improvement Cymru By Dr Rachel Ann Jones C.Psychol AFBPsS, National Learning Disability Programme Lead

2020 has been a year like no other that we have known. If we wind the clock back twelve months, our newly established team was undertaking a series of engagement events with hundreds of individuals connected to LD services across Wales. Sharon, Ruth, Bethany, David, Paula and myself travelled the

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