Sarah Puntoni

Sarah Puntoni is Healthcare Improvement Lead Officer at 1000 Lives Improvement. You can follow her on Twitter @SarahPuntoni.

Feb 202015
 
Sarah Puntoni

Sarah Puntoni

Last week (2 – 6 Feb) I took control of the @1000LivesPlus Twitter account to share My Working Week with followers, following in the footsteps of my colleague Paul Gimson.

I’ve been using Twitter for a few years now and I have fallen in and out of love with it, however, I was excited to see what a busy week ahead would bring, as well as having an opportunity to share and profile different aspects of my work to a new group of people, highlighting some of the work my colleagues do along the way. I also wanted to get people thinking – and perhaps even testing – some small changes that can have a positive impact on the experience of our service users across NHS Wales.

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Dec 182014
 
Sarah Puntoni

Sarah Puntoni

Like you, the title of this blog is a sentence I never thought I’d be saying, but, in a roundabout sort of way, it turns out that Mr Potato Head can teach us a thing or two about applying PDSA cycles.

Still not convinced? Let’s take a look at the reasons why, starting from the beginning.

I first came across the idea of using Mr Potato Head for PDSA cycles when discussing different exercises used by our Improving Quality Together (IQT) leads.

So, last week it was my turn to get Mr Potato Head out of his cardboard box for the session I was leading on person-centred care with Abdominal Aortic Aneurysm (AAA) screeners. The task? For groups to assemble him mirroring the image in front of them, which you can see below.

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Nov 182014
 
Mike Spencer

Mike Spencer

Sarah Puntoni

Sarah Puntoni

Prudent healthcare challenges us to ‘remodel the relationship between user and provider on the basis of co-production’. However co-production is a concept that is often thought of in the context of service (re-)design, rather than in clinical consultations.

So how can co-production work in one to one interactions? Co-production is an approach to public services based on equal and reciprocal relationships between professionals, people using services, their families and their communities.  These are the same relationships that need to be in place to deliver person centred care through shared decision making and self management support. So, if we are able to support our service users to take a more active and confident role in managing their health and conditions, we will be nearer to achieving a prudent approach to healthcare.

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