May 242013
 
Angela Williams

Angela Williams

Student nurses are best placed to be able to influence the delivery of a quality based health service and promote a ‘can do’ culture. I have confidence in saying this, as when the students start their career as a student nurse they have a genuine curiosity to find out why care is delivered in the way that it is.

‘Put the patients first’ said Robert Francis QC at the Quality Forum, in London. Students are taught to do this early on in the curriculum from a theoretical and clinical perspective – to support this observation 1000 Lives Plus promotes a person centred care approach which is central to all module sessions taught in Glyndŵr University. Continue reading »

Apr 292013
 
Dominique Bird

Dominique Bird

“I hear and I forget; I see and I remember; I do and I understand.” – Confucius

Obviously as the lead for Improving Quality Together, I would say those words ring true in the framework’s underpinning principles. Maureen Bisognano used them in her opening keynote address to set the tone for this year’s International Forum.

The importance of seeing the impact of the system on staff and patients was underlined with Maureen’s call for empathy. Until we truly see what is happening, we cannot even move to being able to ‘do’ something and therefore we need to ‘understand’ our role and our ability to make the improvements that will have an impact on patient care.  Continue reading »

Apr 252013
 
Mike Davidge

Mike Davidge

I was a ‘poster boy’ at the recent International Forum for Quality and Safety in Healthcare. In case you think that unlikely, you’d be correct. More mundanely put, I was a ‘poster facilitator’, taking small groups around selected sections of the over 800 posters explaining improvements from around the world.

As I led the group around, the people who had put the posters together explained their work, and what they had learned. Here are some of the things that stood out to me.

Continue reading »

Apr 242013
 
Mikaela Alexander

Mikaela Alexander

How do you motivate health care professionals to think innovatively, safely and improve quality? The president and CEO of Institute for Healthcare Improvement Maureen Bisognano did just that at the 18th International Forum on Quality & Safety in Healthcare.

Maureen’s inspirational speech “All teach, all learn” introduced the simple reminder to embrace empathy to accomplish effective, high-quality patient-centred care. Continue reading »

Apr 182013
 
Waikitt Chee

Waikitt Chee

I have been fortunate to attend the BMJ/IHI International Forum this week thanks to 1000 Lives Plus. After day one of the Forum, I am really inspired after listening to ideas from around the world about healthcare improvement projects.  

One session explored how you can improve both the quality and efficiency of a service, yet save cost at the same time. It sounded impossible to me before I learnt about the Aravind Eye Care System from Dr Ravindran, one of the keynote speakers.

Continue reading »

Apr 122013
 
Jan Davies

Jan Davies

Meeting healthcare students I never fail to be struck by how committed and passionate they are about the work they do. They want to do the best for their patients and provide the highest quality care they can.

We often talk about influencing the workforce of tomorrow, but that misses the point that students are already scattered throughout our healthcare system today. They are therefore in prime position to help bring about positive change. Students are ‘fresh eyes’ on the healthcare system, and often identify opportunities that exist to improve, where colleagues who are so busy already doing the job might miss. Continue reading »

Apr 122013
 
Sarah Puntoni

Sarah Puntoni

Three months into my maternity leave, it takes something special to convince me to return to work early. To be asked to represent Wales at the BMJ/IHI International Forum and share the learning of my many dedicated colleagues is certainly one opportunity not to miss.

Wales has a long and recognised experience of using stories to drive improvement. I will be sharing the latest developments in this work at the Forum. Continue reading »