When Don Berwick features the Dalai Lama in a keynote presentation, you know something is going on. When he compounds that by linking health to an 18th century British clockmaker and talks about being kind to one another and the benefits of charity giving, you might be forgiven for thinking he’d sort of lost the plot.
Well maybe except for two things. Firstly, it was his delivery. The keynote was delivered in his very understated style. Those reassuring East Coast tones lend gravitas and are so reminiscent of Alastair Cooke – not the England cricket captain but the BBC’s long time US correspondent – and his Letters from America. We trust this man not to lead us astray.