Emma Thomas shares her thoughts on Improving Quality Together, examining how we can all be inspired by some of the improvement projects already carried out across Wales.
The session at our 1000 Lives National Learning Event in Swansea asked delegates to share their Improving Quality Together (IQT) stories, hopefully inspiring and empowering others to take back learning from the projects to their teams and highlight the possibilities that IQT offers for improvements in the workplace. We had great representation from NHS Wales staff and students alike, which provided a recipe for interesting discussion.
Esther Philpott, from Aneurin Bevan University Health Board spoke about how she worked with her team to reduce the delay in discharge summaries process to GPs. The CRT Rapid Response nursing team used the IQT Silver methodology to improve communication between themselves and the GPs they shared their patient care with. Discussion centred around how simple changes can be made with a team approach without a need for additional funding.