Nov 182014
 

 

Dr Ruth Hussey MBE

Dr Ruth Hussey OBE

Redesigning Healthcare – Learning from the Nuka system of care to inform the development of healthcare in NHS Wales is the latest white from 1000 Lives Improvement which is being launched today at the NHS Wales National Learning Event in Swansea. There are some very important lessons for us to learn from it about how we involve people in the design and delivery of care.

The Nuka System of Care developed by Southcentral Foundation in Alaska is recognised as one of the most successful and innovative primary care systems in the world. Its success is down to a pioneering community-led model of ‘customer-ownership’, in which users provide regular feedback to inform the development of services that more effectively meet their needs.

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