During the recent International Forum on Quality and Safety in Healthcare, I facilitated a specialty poster focus group themed on record keeping. It was thought-provoking to hear different views on the latest ways to combat the everyday issues of ineffective record keeping.
Throughout the tour, the delegates heard a range of ideas, from the small and simple, to the more ambitious and innovative. The overarching message from each passionate presenter was the same, though; we need to make things work better for the benefit of the patient. What was clear is that this issue is still problematic, and not specific to one profession alone.