Apr 012015
 
Mike Spencer

Mike Spencer

Health literacy is more than just being able to read and understand information about health or health services. It is about understanding what services are available and how they can help if something is wrong.

Recently Richard Osborne and Alison Beauchamp visited Wales from Victoria, Australia, to talk about their experience of developing methods to improve the understanding, access to and utilisation of health information and health services by everyone, especially those who are most vulnerable.

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Dec 162013
 
Mike Spencer

Mike Spencer

Here’s a challenge. How do we best make sure patients get person-centred care at a time when resources in the whole of the public sector are being stretched? Part of the answer lies in co-production, something that is currently being widely talked about in Wales.

 If a part of the healthcare system is outdated, cluttered, or simply not providing person-centred care, among the first to notice this will be patients. When we’re working within an already established system, it can sometimes be hard to see how things could be done differently.

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