May 242013
 
Angela Williams

Angela Williams

Student nurses are best placed to be able to influence the delivery of a quality based health service and promote a ‘can do’ culture. I have confidence in saying this, as when the students start their career as a student nurse they have a genuine curiosity to find out why care is delivered in the way that it is.

‘Put the patients first’ said Robert Francis QC at the Quality Forum, in London. Students are taught to do this early on in the curriculum from a theoretical and clinical perspective – to support this observation 1000 Lives Plus promotes a person centred care approach which is central to all module sessions taught in Glyndŵr University. Continue reading »

Apr 242013
 
Mikaela Alexander

Mikaela Alexander

How do you motivate health care professionals to think innovatively, safely and improve quality? The president and CEO of Institute for Healthcare Improvement Maureen Bisognano did just that at the 18th International Forum on Quality & Safety in Healthcare.

Maureen’s inspirational speech “All teach, all learn” introduced the simple reminder to embrace empathy to accomplish effective, high-quality patient-centred care. Continue reading »