May 292015
Kirsty (centre) with fellow students

Kirsty (centre) with fellow students and lecturer Angela Williams

I was really looking forward to the International Forum and meeting people from all over the world, but I was also a bit nervous. Firstly travelling to London and secondly the questions going through my head: ‘Would I stand out like a sore thumb as a student at the forum? Would I fit in, would I know enough?’.

All of that nervousness was replaced with excitement when I arrived at the ExCel London centre where the forum was taking place. I knew that I was going to have a great couple of days learning lots about quality improvement across the world. This first hit me when I entered the exhibition hall to see stands from all over the world demonstrating quality improvement, including NHS Wales. After meeting the 1000 Lives Improvement team and my fellow students from across Wales, I knew I was in for a great couple of days.

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May 212015
Debbie (second from right) with fellow students

Debbie (second from right) with fellow students at #Quality2015

After getting over my excitement at being announced a winner of the #Hellomynameis competition earlier this year, I had to prepare myself all over again to travel down to London with my fellow student nurse winners to attend the International Forum on Quality and Improvement in Healthcare 2015 hosted by IHI.

We arrived, registered, looked around the exhibition hall and took our seats to listen to the keynote speaker Maureen Bisognano.  What an inspiration! She spoke about curiosity being the driver behind improvement and to look at things from a different angle.  She showed us a quote written backwards in the ladies bathroom at their facility in America.  Obviously no one could read it quickly until you came to wash your hands in the bathroom and look through the mirror…The quote read:


“By looking at the problem from a different perspective, sometimes the solution becomes clear”

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