May 292015
 
Kirsty (centre) with fellow students

Kirsty (centre) with fellow students and lecturer Angela Williams

I was really looking forward to the International Forum and meeting people from all over the world, but I was also a bit nervous. Firstly travelling to London and secondly the questions going through my head: ‘Would I stand out like a sore thumb as a student at the forum? Would I fit in, would I know enough?’.

All of that nervousness was replaced with excitement when I arrived at the ExCel London centre where the forum was taking place. I knew that I was going to have a great couple of days learning lots about quality improvement across the world. This first hit me when I entered the exhibition hall to see stands from all over the world demonstrating quality improvement, including NHS Wales. After meeting the 1000 Lives Improvement team and my fellow students from across Wales, I knew I was in for a great couple of days.

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May 262015
 
Bethan (far left) with fellow students

Bethan (far left) with fellow students

I’ve won a competition… that never happens normally! The #Hellomynameis competition I entered earlier in the year just so happened to get me a place at the International Quality Forum on Quality and Safety in Healthcare with fellow healthcare students from across NHS Wales.

Having never been to London or an event on this scale before, I was slightly nervous about the forum.  I travelled down on the train with fellow student Debbie and Angela, a lecturer at Bangor University. We were asked to try and use Twitter to connect, share and learn whilst at the forum, and as a bit of a technophobe, I was pleased that Angela was there to show me the basics on the journey down – I now see Twitter as a great way to connect and share information with others, all via social media, so much so that I’m now unable to stop tweeting, it has been great to connect with like minded people across the world and I even gained a number of followers after meeting them at the forum!

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May 212015
 
Debbie (second from right) with fellow students

Debbie (second from right) with fellow students at #Quality2015

After getting over my excitement at being announced a winner of the #Hellomynameis competition earlier this year, I had to prepare myself all over again to travel down to London with my fellow student nurse winners to attend the International Forum on Quality and Improvement in Healthcare 2015 hosted by IHI.

We arrived, registered, looked around the exhibition hall and took our seats to listen to the keynote speaker Maureen Bisognano.  What an inspiration! She spoke about curiosity being the driver behind improvement and to look at things from a different angle.  She showed us a quote written backwards in the ladies bathroom at their facility in America.  Obviously no one could read it quickly until you came to wash your hands in the bathroom and look through the mirror…The quote read:

 

“By looking at the problem from a different perspective, sometimes the solution becomes clear”

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May 132015
 
Frances Samuel

Frances Samuel

From Wednesday 22nd April to Friday 24th April I was lucky enough to attend the 20th International Forum on Quality and Safety in Healthcare at the ExCel in London, all thanks to 1000 Lives Improvement. The event is promoted as a unique opportunity to learn from, and network with key figures and organisations in the world of quality improvement. It did not disappoint! With 3,000 delegates from 80 different countries it was a very inspirational and professionally organised event. I shared my experience with three nursing students from other universities across Wales, who were all equally enthusiastic about quality and safety improvement.

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May 122015
 
Paul Gimson

Paul Gimson

It was a real privilege to be able to represent 1000 Lives Improvement and Public Health Wales at the 2015 Quality Forum this year.

I expected many things when I went along to but learning a new word was not one of them. The word was ‘Exnovate’ and it was used by Maureen Bisognano, the CEO of the Institute for Healthcare Improvement (IHI), to highlight the real need for healthcare systems across the word to do less of what isn’t important or needed. It chimed with those of us there from Wales because of its similarities with our own prudent healthcare principle of ‘Do Only What is Needed and Do no Harm.’ The issue of over diagnosis and overtreatment was a theme of many of the sessions within the conference and so it was nice to be able to feedback to Wales that the work we are doing here on prudency is not only ground breaking but it is of international significance.

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May 112015
 
Iain Roberts

Iain Roberts

This year I attended the 20th International Forum on Quality and Safety in Healthcare (#Quality2015) with colleagues from NHS Wales. It was a forum packed full of learning and here are some of my thoughts and highlights.

You find lots of wisdom and learning at the International Forum on Quality and Safety in Healthcare.  Whether you want to learn about the Ebola outbreak in West Africa, the challenges of restraint and patient safety on a mental health unit, or the process of reporting serious untoward incidents in different health systems, then there is a lot to consider on a wide range of healthcare topics, some I’ve really enjoyed about the forum each time I have been.

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May 082015
 
Claire Roche

Claire Roche

Two weeks have passed since I attended the International Forum on Quality and Safety in Healthcare (#Quality2015) with colleagues from NHS Wales. It was a Forum packed full of learning and here are some of my highlights from across the three days.

 

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Apr 232015
 

This week, we’ve been attending the International Forum on Quality & Safety in Healthcare in London – a forum to bring together the international quality improvement community to connect, share and learn from others across the world.

Our team of 1000 Lives Improvement staff and members of our Student and Educator community from across Wales have been sharing a learning about quality improvement inside and outside of NHS Wales since Wednesday, when the Forum opened its doors to around 3,000 delegates.

This short series of blogs will share a number of highlights from different perspectives from our staff at the Forum. Here’s some insight from day 1, with an overview written by Iain Roberts, a senior service improvement manager at 1000 Lives Improvement and a short highlights video from Paul Gimson, National Primary Care Manager at 1000 Lives Improvement.

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May 152014
 
Liz Smith

Liz Smith

There was something different about this year’s Quality Forum and it took me a poster tour to work out what it was.

As an abstract reviewer, when that 5 pm deadline in November looms and my inbox becomes full, I am always inspired by the number and variety of proposals people submit. The way these abstracts are written is important; they need to make people say, “Tell me more”.

And that’s the same with the sights and sounds you are bombarded with from all the stands at the Forum. They need to grab your attention and draw you in. They need to make you want to hear more.

This year, I agreed to host a number of the poster tours. These involve moving between posters stands and giving a few minutes to each presenter to share the work they came to display and discuss, and to take any questions. There had been thousands of submissions from people who wanted to share their work on a poster at the forum, and only 700 had been accepted. Continue reading »

May 132014
 
Helen Price

Helen Price

While attending the International Forum for Quality and Safety in Healthcare in Paris last month, I felt so privileged to be given the opportunity to be part of a global community which has such passion and enthusiasm for making healthcare better.

In her keynote address, Maureen Bisognano, President and CEO of the Institute for Healthcare Improvement, set the tone for the event. She described how healthcare is stuck in a gravitational pull of existing systems, and that to escape this requires new ideas, inspiration and collective impact. She said, “The power of an audacious goal accelerates change, bringing people together to make the impossible possible”. It was truly awe-inspiring.

One theme that was much talked about in many sessions was the importance of patient engagement. As Dr Morten Pytte from DNV-GL said, the call for patient-centred care, the 6 Cs, co-production and a collective approach to care has never been louder! It is clear that we need to bridge the gap between what we preach and what happens in practice. Continue reading »