Feb 032014
 
Dr Alan Willson

Dr Alan Willson

Trying to understand how we improve is not as complicated as you may think at first.

There are basically two ways of doing it. One is through radical changes, large-scale change efforts that often deliver great results, but require a lot of effort.

The other is through small, almost imperceptible, incremental changes, which build up one on top of each other, shaping the system gradually into a very different shape.

But what if we combined the two? Continue reading »

Jan 012014
 
Dr Alan Willson

Dr Alan Willson

Happy New Year! And welcome to #IQT2014. New Year’s Resolutions are often about small changes that make a big difference. That’s why we’re dedicating the first two weeks of 2014 to Improving Quality Together, to encourage NHS Wales staff to put “Make a start on IQT Bronze” on their New Year’s Resolutions list.

Improving Quality Together is the national learning programme for all NHS Wales staff and contractors. It provides a common language and consistent approach to improving the quality of services in NHS organisations across Wales.

Over 3,500 individuals completed IQT in 2013 – and if you haven’t taken part yet, over the next two weeks, we’ll be showing you the benefits IQT Bronze can make for you, your workload, and, most importantly, your patients. Continue reading »