This September I was fortunate to attend the National Learning event on Educators in Improvement in Cardiff.
I was looking forward to meeting other students and health care professionals from around Wales who shared the same interest as me in quality improvement and healthcare.
I particularly enjoyed the talk given by Angela Williams – a lecturer from Bangor University. Angela provided an insight into how to do your own improvement project by sharing with us her own project she had undertaken, regarding the use of a certain system which was used by both students and staff at her university. Angela went on to explain her aims, how she planned to measure her progress, how data was collected and the barriers she encountered. It stood out to me as she also talked about the mistakes made, such as familiarising oneself with the use of run charts and how she learnt from these said mistakes. This showed me the importance of starting small and learning as you go along. Prior to attending the event I completed the Bronze Award in Quality Improvement and I was able to link the theory such as the models used in Angela’s project from doing the module. Angela ended her talk with one simple message that ‘It’s not what you do but it is the way in which you do it’, I felt encouraged listening to Angela.