“If staff are our most important resource, how come it’s only the computers that get air conditioning?’
I heard this from the Chairman of the Institute of Directors at a recent meeting. His point was that it’s too easy to make statements like these – and that too often that’s where they stay – statements written on pieces of paper.
As organisations set up to care for others, you might think that NHS health boards and trusts would lead the way in caring for their staff. However we’ve just got our staff survey results and among the good stuff, there’s some other feedback that’s much tougher to hear.